Hyatt Ziva Cancun - Formerly Dreams Cancn Resort & Spa Hotel


Km 8.8 Punta Cancun on both the bay and ocean, Tel.: 848 7000

379 rooms and suites in 2 buildings, surrounded on 3 sides by the ocean, decorated in a contemporary Mxican style with marble and Colonial mosaics throughout. Rooms equipped for disabled persons, connecting rooms, nonsmoking, extra beds and cribs available on request. North Americas only All Inclusive resort with an on site Delphinarium, with certified trainers presenting guest swim sessions with dolphins 4 times per day (extra charges apply). The Pyramid building includes Deluxe Dolphin-front rooms with views of the performance pool, some suites with a large living room and 2 Presidential Suites with large balconies. All equipped with A/C, satellite TV with PPV movies, DVD player, alarm clock, direct dial telephone, mini-bar, 24-hour room service, coffee maker, iron with ironing board, electronic safe, private bathroom with shower, hair dryer, bathrobes, slippers and luxury amenities. The Club Tower building has 5 rooms per floor, all with private baths including a tub and shower, Jr. Suites with a living room, dining room, Jacuzzi on the balcony and the Club Master Suites have a Jacuzzi in the bathroom. The Presidential Suite on the top floor features a private elevator, interior fountain, leather-furnished living room, full bar, balcony with pool, 2 bedrooms and 2 bathrooms with Jacuzzis. Club Tower guestrooms offer the same amenities found the Pyramid building rooms along with an alarm clock radio, telephones with data port, voicemail, daily newspaper, American breakfast, afternoon High Tea, personalized check-in and check-out with a private concierge. Amenities include 2 swimming pools, swim up bar, Jacuzzi, organized activities, non-motorized water sports, 1 illuminated tennis court, 2 beaches, secluded paths and an ancient Mayan ruin. Other amenities include a Fitness Center with free weights, bicycles, Stair Masters, treadmills, Nautilus equipment and aerobic classes. The Spa offers service in private treatment rooms, in the outdoor Spa Garden or near the ocean. 5 Packages include various massages, body wraps, scrubs, hydrotherapy saunas, steam rooms and facials. Convention space in 5 banquet halls totaling 6,137 sq. ft. with catering and wedding planners, 24-hour business center with 5 additional conference rooms with computers, internet, printer, copier, fax machines and telephones. Complimentary golf at the Cancn Club de Golf includes discounts at the pro shop, restaurant, golf-cart rentals and caddies. Kids Club offers supervised activities and child-care services for ages 3-12. For an additional charge the resort has laundry with dry cleaning, 24-hour medical assistance, travel desk, beauty salon, gift shops, ATM and currency exchange. 4 restaurants and 5 bars feature nightly theme parties, live entertainment, beach front private events and resort only happy hours at Azcar (Salsa Club).

Vote Averages

category vote average
Rooms Good
Atmosphere Excellent
Grounds Excellent
Food Good
Service Excellent
Cost Expensive ($131 - $220)

Comments by Visitors

user name comments
mpctravelsMy wife and i went for a 7 night stay. we plan to return with our teenage children as soon as possible. The food is not 5 star, but very tasty and there is a huge buffet selection at the world cafe for all tastes. The room was clean, comfortable and
MexchicaExcellent location. Great service.Fabulous Food.
jegremlinHotel was great and close to everything in walking distance.
yampalinOpened 1976 as Camino Real, we visited many times because its location is best in Cancun. Visited once after bought by Apple Vacations and name change. Will not return since it is over priced.
eag1942You definitely pamper yourself at this resort. The staff sees to anything you could want and then anticipates it the next time they see you.
lanaemberFun place to stay for families...all-inclusive deal is a great way to enjoy your time in Cancun without worrying about your kids and they're meals.
ellfieAwesome resort. Cleaning and polishing is a 24/7 effort. Staff is beyond friendly and helpful. Location is perfect. Food was excellent in all restaurants. Grounds are beautiful. Delightful
sunluvr2This resort has the most Awesome view ever! Best pictures I ever took was at Dreams.

bornblondeDreams Cancun has the friendliest staff in Mexico. Property is immaculately kept: pool, grounds, rooms, beach, etc. Food is fabulous! Very secluded location in busy Cancun. Excellent views!!
TygerlileBest place Ever!