Hyatt Regency


Km 8.9 Punta Cancn on the ocean side, Tel.: 891 5555

295 guestrooms in a cylindrical shaped tower with Cosmo-Chic decor that completed a twenty-million dollar renovation in 2007. Room categories include 7 Regency Suites, 1 Eternity Suite, 1 Infinity Suite, 2 rooms equipped for persons with disabilities and nonsmoking available. The top 3 Levels of the hotel feature 63 Regency Club Rooms including an exclusive Private Lounge where upgraded continental breakfast is served, Hors d Oeuvres along with cocktails in the evenings and personalized attention throughout the day. Regency Club level features deluxe amenities as well as the newest rain showers. All guestrooms have a balcony with ocean or lagoon view, luxurious Egyptian cotton linens, A/C, LCD TV with satellite stations, MP3 alarm clock with CD player, telephone with data port, electronic laptop size safe, coffee maker, mini bar, dressing area and private bathroom, some with separate water closet. Hotel features a large contemporary style atrium that is covered by a vaulted dome over the main lobby with lounge style music lightly playing in the background. Amenities include separate pools for adults and children on split-levels with waterfalls and a pool bar. Scheduled to open in 2008 are the totally new Fitness Center and Spa featuring 2 ocean view cabaas in which several massage treatments are offered. The new state of the art conference center has meeting space to host events for up to 400 people in 8,283 sq. ft. of indoor space. In addition, outdoor space is available for an informal yet intimate setting. The resort offers a full service business center, high-speed wireless Internet access available throughout the hotel and 24 hour room service available for an additional charge. Other hotel highlights include laundry service, car rental, parking valet, sightseeing tour desk, physician on call 24/7 and baby sitting service for an additional charge. 2 restaurants feature O and The Grill, each offering extra attention to those with special dietary requirements. 2 bars/lounges with and a Deli open 24 hours on premises.

Vote Averages

category vote average
Rooms Good
Atmosphere Good
Grounds Excellent
Food Poor
Service Satisfactory
Cost Expensive ($131 - $220)

Comments by Visitors

user name comments
tom-nyBeautiful hotel with AWFUL staff. The rooms, common areas, pool area, grounds, etc are stunning. Very chic looking. Room very comfortable. Staff is untrained,rude, & unhelpful. No beach at hotel front
ellfieWhat an dump. Hated this hotel. No atmosphere or ambiance. Breakfast was small with poor choices and overpriced. Elevators were like saunas. A/C in room non-existant. Horrible
blueskies145a wonderful place, in a lovely location. it was our best vacation ever. the food was delicious and the rooms were lovely.