J.W. Marriott Cancn Resort & Spa


Km 14.6 ocean side, Tel.: 848 - 9600

449 rooms on 14 floors including 74 suites, connecting rooms, 2 presidential suites with kitchen amenities, 4 rooms for persons with disabilities and non-smoking available. The VIP Club 91 located on the 14th floor offers airport transportation for 2, welcome gift, access to "Lounge Club 91", 5 meals per day, International beverages, private concierge, high speed wireless internet, 4 private balconies with ocean views, pillows for increased comfort, "Discovery Hour" live preparation of a signature dish from one of the resorts 5 restaurants, complimentary access to the 2nd floor of the J.W. Spa and the "Home away from home" service, where guests e-mail a photo before arrival to be hung in their room. All rooms have a private balcony with ocean views, twice daily maid service, bathrobes and slippers. All equipped with A/C, 32" LCD flat screen TV with cable channels, pay per view movies, high speed internet, CD player, alarm clock, 2 line telephone with voicemail, digital safe, mini bar with gourmet selections, iron with ironing board and private bath with double sinks, bath tub, separate shower, scale and hairdryer. Amenities include 3 pools, 2 outdoor jacuzzis with ocean views, 1 quiet pool with swim up bar, 1 PADI regulation 18 ft. deep pool for scuba and snorkel lessons, childrens pool area, beach cabaa rentals and 2 tennis courts with artificial grass surface. Marriott Kids club for an extra charge open daily 10 a.m. - 4 p.m. for ages 4-12 includes organized activities, lunch and a gift. State-of-the-art fitness center with ocean and lagoon views, private pilates and spinning lessons for an additional charge, indoor semi Olympic lap pool and giant jacuzzi. The full service Spa offers massage, manicure, pedicure, facials, sauna, steam room, hot and cold plunge, spa boutique shop and healthy juice bar. The Business Center is open daily offering conference rooms, individual work stations with high speed internet, fax, photocopier, secretarial services, messenger service, cell phones rentals, digital cameras, radios and more. Convention halls offer 20,391 sq. ft. of space for corporate events and accommodate up to 1,800 people. Divided among the Grand Ballroom of 14,400 sq. ft., the Grand Foyer of 3,006 sq. ft., with 10 additional meeting rooms for smaller groups and spacious outdoor areas available for casual gatherings. Convention coordinators can help make arrangements and the in house audio-visual company equipped with state-of-the-art video and sound technology is available to assist groups with all technical requirements. A team of banquet service professionals at the Marriott has created a variety of menus that cater to any class of event or budget. Meals can be modified according to meet dietary needs, theme party appropriate menus, decoration and music are available. Wedding planning services arrange for everything and personalized service for the guests is provided. Other highlights include a gourmet coffee shop, laundry valet, beauty salon and child day-care services. 5 restaurants include Cafe Salsa (Mxican cuisine) open for breakfast, lunch, and dinner, Gustino Italian Beachside Grill (seafood) open 6 p.m. - 11 p.m. for dinner, several bars/cocktail lounges on premises and 24 room service.

Note: Guests may dine at the restaurants located at the sister resort Marriott CasaMagna located next door.

Vote Averages

category vote average
Rooms Excellent
Atmosphere Simply The Best!
Grounds Simply The Best!
Food Excellent
Service Simply The Best!
Cost Very Expensive ($221 - $,$$$)

Comments by Visitors

user name comments
dawnmreSimply the best resort in the hotel zone in Cancun! Great breakfast buffet and pool with miles of beach to walk. Service is exceptional and rooms are luxurious and large.
Nittany&FargoThe JW far exceeded our expectations. The staff were courteous, knowledgeable and friendly. The hotel decor was unique and beautiful. The food was sumptuous.
CQtopgunGREAT Hotel. This place has the best pools we have ever been in. Swim up bar , super service. Everyone was very helpfull.
kwisinExceptioinal staff. Pay attention to every detail. Awesome bathroom. Carpet in/out room, very nice. Beautiful grounds and great food.
cancun9999Excellent - Highly Recommend
Rowan813Worth every penny, espceially the Club 91. The service wasthe best ever. I would love to visit again.
MatteoWOW! Very stuffy and up tight but........ If you want to be pampered, STAY HERE!
grace8367Our family had a great time at the JW. We opted for the Club 91 level and the service was impeccable. Everyone at the hotel goes out of their way to be helpful. We plan to make this an annual trip!
cbest13Great hotel, service is unreal. Pool is one of the nicest I have ever seen. Beach is small and not a place to really swim. Overall excellent.
ltmegI have stayed at several hotels in the zone and this one is simply the best.