Krystal Hotel


Km 8.9 Punta Cancn on the ocean side, Tel.: 848 - 9800

325 rooms and suites with ocean, lagoon and Party Center views. The NH Krystal Club is located on the 7th and 8th floors featuring complimentary continental breakfast lounge, internet, NH Club Rooms, Junior Suites. The Master Suites and Presidential Suite come with a rooftop jacuzzi. All guest rooms are decorated in dark mahogany and come equipped with individual climate control A/C, cable TV with CNN and premium movie channels, direct-dial telephone with message alert, in-room electronic safe, mini bar, coffee maker, alarm clock and private bath with water purification system, hair dryers available upon request. Amenities include a large winding swimming pool, separate kid's pool, jacuzzi, entertainment staff and a pool side bar and grill. Other highlights include 24 hour room service, 4 convention meeting rooms, a beauty shop, souvenir stores and a tour desk. 4 bars with wireless internet service in the lobby lounge and 4 on site restaurants featuring Hacienda El Mortero and Bulldog Caf (nightclub).

Note: The beach at this resort has been completely restored.

Vote Averages

category vote average
Rooms Good
Atmosphere Good
Grounds Good
Food Good
Service Good
Cost Moderate ($61 - $130)

Comments by Visitors

user name comments
gpaddockI usually live by, you get what you pay for....I definitely think you get your money's worth at the NH Krystal. It's a great hotel at a moderate price. Excellent location and great staff.
gameluverNot impresssed with the rooms and service. The time share sales people were horrible. Would not stay at this location.
rtinindyHotel does not include ammendities, such as, coffe maker, blow dryer's, iron etc, unless you are a member
harbertrThe best thing about the Krystal Hotel is the pool, beach and clean rooms. The rooms & hallways need to be updated/painted. There was no clock in our room.
tij5586My only complaint is that the air conditioning in our room did not work properly. Timeshare people are all over the city, not just at the Krystal. It's just something to ignore.
mcp4y2kTime share pushing garbage going on here all the time. Stay anywhere else. Their objective in every part of the hotel and staff is to separate you from your money.
icolettaThe service was very poor, I would never stay there again
YAGMANTimeshare Sales people at Krystal are worse than the Dope dealers on the street !!
Front Desk allways was out of money to exchange - take your chances on the street ?
Nice Place- clean up your act.
cruisertonyFood at the Aquamarina restaurant is not good and overpriced.
oakieWe have stayed at the Krystal on occasion. It is a very nice hotel with a beautiful view.