Hyatt Zilara - Formerly The Royal in Cancun


Km 10.9 ocean side, Tel.: 881-7340 and 7141

285 ocean view suites at this adults-only all-inclusive resort. Features include Cancuns only Beachfront Swim-up Master Suites and Mexicos first online check-in and registration, available 48 hours prior to arrival. 80% of the suites include enhanced Royal Service, a new concept with incomparable standards for the definitive vacation experience for couples, groups, business meetings and special events. Royal Service guests may select their own suite, either online or at the check-in desk. Royal Service guestrooms include upgraded 32" LCD TV with multi-position capabilities, Bose stereo system with CD/DVD/radio receiver, Bose speakers, loaded iPod, complimentary in-suite Internet access, upgraded premium beverages with snacks in the mini-bar, exclusive Royal Housekeeping services, extensive pillow menu and many evolving extras. Selected categories also receive a complimentary one-hour Mini Cooper rental, an exclusive suite-designated Royal Beach Cabana, state-of-the-art Nespresso coffee system and complimentary unlimited domestic and international telephone calls. All rooms come equipped with extra comfortable Royal Beds, in-suite double Jacuzzi, terrace or balcony with hammock, 24 hour room service featuring the magic box system with discreet through-the-wall delivery, multi-position 32" Plasma TV, CD/DVD/radio receiver and private bath with marble throughout with ocean view showers, Rain Showerheads and body massage jets. Amenities include 5 swimming pools, 2 outdoor jacuzzis, non-motorized water sports and bicycles. The eco-holistic SPAzul offers a full range of traditional and Maya-inspired massage therapy and body treatments, innovative lifestyle with well-being programs, modern state-of-the-art Life Fitness Center with Stott Pilates, Spinning, aerobics and yoga class instruction. Complimentary green fees at the nearby Cancn Golf Club. Meeting and convention space totaling 6,888 sq. ft. accommodates 600 people, 450 in a banquet setting with wedding and catering service available, audiovisual equipment and a state of the art business center with internet, business supplies, services and bilingual staff. 16 gourmet restaurants including Asiana and 8 bars/lounges on premises with nightly theme entertainment, coffee shop, 24 hour buffets and VIP lounge.

Vote Averages

category vote average
Rooms Simply The Best!
Atmosphere Simply The Best!
Grounds Simply The Best!
Food Excellent
Service Excellent
Cost Very Expensive ($221 - $,$$$)

Comments by Visitors

user name comments
barbarabarnesgetty@indy.rThis adults-only AI is wonderful, 4 1/2 stars. Great location as well, across from Pat O'Brien's & Margaritaville, close to shopping and town/bars. Friendly staff, nice refurbished beach, too.
CancunKiddNew hotel, everything great, will get more expensive as word gets out
tblanchardI can't say enough about this hotel Everything was top of the line. The food was the best I have ever had at an all-inclusive. The rooms were breathtaking and the views incredible. The spa A+
Ol'DukeWe loved the Royal and will be back next year!
TravisThis is probably the best hotel in Mexico for an all-inclusive. Very nice accomodations, soft beds, lots of variety in the types of drinks, friendly staff and good food. I will go back often.
moseley1234@msn.comFood was very good for an all inclusive, just make friends with the help and you will be taken care of. They need a little more night time entertainment and pool "fun"
nibsThis one is truly the best I have visited, so far.
AMMLoved The Royal! Majority of the restaurants had really good food! Ammenities are excellent! Rooms are luxurious!
cheribabeI Must say the best hotel I have ever stayed in, Small added touches will make this a Dream Vacation for all. Everything is Amazing!
modeloYou will truly feel like royalty