Riu Cancun Hotel


Km 8.5 bay side, Tel.: 848 - 7151

569 ocean view rooms and suites, many with interior connecting doors at this all inclusive resort situated on 15 floors in the main building and 6 floors in the annex. All equipped with A/C, ceiling fan, telephone, mini bar filled daily with beer, tequila, vodka, rum, soda and water, safe, satellite TV, balcony or terrace with ocean views and private bath with hairdryer. Suites equipped with adjoining living room, extra large balcony and double vanity in the bathroom. Amenities include 4 swimming pools, swim up bar, organized activities at the main pool and beach, rooftop sun deck, gym with weights and cardio equipment, gift shops, 2 conference rooms, laundry valet, tour desk, kid's club for ages 4-12 with supervised activities and baby-sitting service available (additional charges apply). The full service spa offers massages including Swedish soft massage, deep tissue, aromatherapy, back-neck-shoulder rub, Shiatsu, reflexology, body wraps and hot stone. Beauty treatments include facials, makeup, manicure, pedicure, waxing and hair coloring, cuts, braids and a variety of other options with package pricing available. 5 restaurants include 2 buffet style restaurants, reservations required for the a la carte Brazilian Churrascaria and the Japanese restaurant. The lobby lounge features live entertainment, an on site disco with live djs and snack service available at the 24 hour sports bar with billiards, video and table games.

Note: Guests of the Riu Cancn may use all facilities at the Hotel Zone sister resort Riu Caribe.

Vote Averages

category vote average
Rooms Excellent
Atmosphere Excellent
Grounds Excellent
Food Excellent
Service Excellent
Cost Expensive ($131 - $220)

Comments by Visitors

user name comments
oilikeit2Bear in mind this is an all-inclusive. The staff makes this the Jewel of Cancun. Now there may be prettier hotels but the service is impecable. Buffet is outstanding for this type of category. Drinks are never water down and there is always somet
tilemasterMy wife and I had a great time there. The place was always clean and we found the staff friendly and willing to do their best to make your vacation a top notch experience. It is a great place to relax
life4me=cancunMy husband & I visited the Riu Cancun in July 07 and absolutely loved the place! This is our 3rd visit to Cancun and this was the best hotel we've stayed in so far. Beautiful beach and view!!
aoifeh1Excellent hotel, I have nothing bad to say about it and I will definetely be going back!
Dolly_723I have stayed here several times. I am cabin crew for a UK airline and this is one of the best hotels. I am bringing my husband and son in October. I know they will absolutely love it here.
york42Very great staff. Food was great, and we had a great time. No complaints here.
ScotsnomadI have other thoughts than to put an 'Excellent' throughout for this hotel. It made the holiday more enjoyable. From the management to the ground staff they all deserve an award for its high standards
Nikki0508We have been twice to this hotel and the hotel and it still blows me away how the staff cannot do enough for you. the grounds are kept immaculate. This second trip was marred by some foolish teenages
jesss112Beautiful hotel, but do not get married here. They will ruin your wedding. Wedding coordinator named Daniella is horrible. Brides BEWARE!
EcoloradoWonderful stay - would go back in a heart beat.